Quality Policy

Quality is an operating philosophy of ICEL.

The requirements are defined in terms of variables such as: hardness, thickness, sharpening angle, cutting power, etc. The existing quality control in the organization ensures that these requirements are present in the product, through the inspections carried out in the various phases of the process.

One of the most relevant features in a knife is the cutting power. ICEL controls the performance of her products by performing initial cutting power and cutting power retention tests. This gives the customer the guarantee of the cutting power durability and ability to replace it, through an appropriate process of sharpening.

In the area of ​​food we work to ensure that our products are fit for contact with food.

QUALITY, ENVIRONMENT AND SECURITY POLICY

ICEL's Quality, Environment and Security Policy is guided through 4 main axes, interconnected to enable a correct and systematic response to the market.

CUSTOMERS: Being proactive is a way of positioning, quality our brand image, customer satisfaction our goal. Continuous improvement, product and process innovation, flexibility and optimization of the quality / price ratio, the way we have found to guarantee it, to achieve a strong presence in the international markets and to maintain a solid position in the distribution channels.

SUPPLIERS: Their correct evaluation and qualification is the method to assure the quality of the raw-material and products in order to guarantee the characteristics of the final product, reduce environment impact and eliminate the risks for health and safety of the employees.

RESOURCES: Qualification and training; efficient management and organization of resources, flexibility and versatility, the development of new processes and products associated with cleaner, more economical and appropriate solutions; the adoption of measures and actions leading to the reduction of pollution at source and the risks to health and safety at source, are the basis for ensuring competitive capacity in the cutlery market, the company growth, the health and safety protection of all employees, the prevention of environmental pollution and continuous improvement.

ENVIRONMENT: Adaptation of a social active approach, responsible and transparent. Assuming the total comply with rules, legal requirements and other applicable standards, as well as the commitment of a continuous improvement of the processes, products, environment performance and safety of people and goods in order to integrate itself in the surrounding community and assure, through a sustainable development, the satisfaction of the shareholders, employees, suppliers and customers.